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D365UG/CRMUG Service Summer Camp has ended
AN

Ahsan Naseer

Systems LTD
Senior Advisory Consultant
Tuesday, August 7
 

9:00am EDT

Introduction to Customer Service - Top 5 Features of Customer Service Virtual

10:00am EDT

Enhance Your Customer Service Experience with D365 & Portals Virtual Introduction to Project Service Virtual

11:00am EDT

Creative Uses of Flow to Feed Customer Service Virtual Extending Dynamics 365 Field Service Mobile Virtual

12:00pm EDT

Partner Showcase: Data Integration for Microsoft Dynamics 365 Made Easy Virtual Partner Showcase: Building a Learning Management System with Dynamics Portals and North52 Business Process Activities Virtual

1:00pm EDT

Using Business Applications (PowerApps, Power BI and possibly other Microsoft solutions) with Dynamics 365 to Enhance Customer Experience Virtual The Power of Three: Customer Service, Field Service & Project Service Virtual

2:00pm EDT

How to Use the Azure Serverless Platform with Microfosft Dynamics 365 Customer Engagement Virtual Setting Up a Project Contract Virtual

3:00pm EDT

Planning Scrum Projects for Dynamics 365 Virtual Unified Resource Scheduling: Customising your Scheduling Board to Fit your Specific Needs Virtual
 
Wednesday, August 8
 

9:00am EDT

Rapidly Expose Your Data via Power Apps to Help End Users Perform Simple Tasks Virtual What You Need to Know When it Comes to Projects / Resource Utilization Virtual

10:00am EDT

How to Automate Deployment of Various Aspects of Dynamics CE Components from Code to Solutions, Data and Satellite Areas Virtual Field Service for Dynamics 365 with Ben Vollmer Virtual

11:00am EDT

Deliver Solutions for Document Management with SharePoint and Dynamics 365 Virtual Roll Your Own Connected Field Service With Particle IoT Virtual

12:00pm EDT

Queue Management in Customer Service for Dynamics 365 Virtual Partner Showcase : Maps for CRM - Geo-Analytics, Routes, Locational Marketing & Territory Management (Presented by Maplytics™) Virtual

1:00pm EDT

USD - The Art if Contact Center Applications Virtual Field Service Power BI Template Virtual

2:00pm EDT

Use FetchXML Builder and other XrmToolBox tools to customize views and investigate data. Virtual How to create, manage and report RAID logs within Dynamics 365 PSA Virtual

3:00pm EDT

Creating Meaningful and Valuable Interactions with Your Customers Using Dynamics 365 Customer Engagement Virtual Partner Portal with Integration to Project Service Automation and Field Service Virtual

4:00pm EDT

Microsoft PowerApps Vision & Roadmap Virtual
 
Thursday, August 9
 

9:00am EDT

How To Set Up Microsoft Forms Integration for Dynamics 365 Using Flow Virtual Demystifying Agreements in Dynamics 365 Field Service Virtual

10:00am EDT

How to Build your First Microsoft Flow Button to Connect to Dynamics 365 Virtual Voice of the Customer Virtual

11:00am EDT

Knowledge Management Virtual

2:00pm EDT

Incorporating Net Promoter Score (NPS) into Your Organisation - How to Gather Feedback in a Consistent Way Virtual

3:00pm EDT

Use Azure Saga to Replace Long Running Workflows Virtual